The employee alleged that she was pressured to quit after being unable to attend work due to her mother’s critical health condition
A former employee of ICICI Bank, in Mumbai, has accused the bank of mental harassment and coercing her into putting in her papers. She alleged that she was pressured to quit after being unable to show up for work due to her mother’s critical health condition.
The woman, who joined the bank in April 2023, claimed she was forced to resign in November 2024. According to her complaint to the All India Professionals’ Congress, her experience at the bank had been challenging from the start. Despite having had to put up with a number of different reporting authorities, she continued her duties.
The situation worsened when her mother was hospitalised on 13 August, 2024, due to renal failure caused by incorrect medication. The employee requested to be allowed to work from the hospital so that she could attend to her mother, but her manager rejected the request. She was reportedly told to prioritise work over her mother, suggesting that relatives should be roped in to handle the hospital-related issues.
She further alleged that even after explaining her family circumstances — having lost her father and being the sole breadwinner — the bank was least empathetic. She also pointed out that the bank had discontinued parental coverage under its Mediclaim policy, except through additional insurance from ICICI Lombard. Despite having existing insurance, she faced resistance from her superiors.
The former employee also claimed that she received an insensitive remark from a senior manager, who suggested placing her mother in a medical home so that she could return to work. Eventually, she was pressured into resigning. Upon submitting her resignation letter, she alleged that the management had already made the decision regarding her departure.
The allegations, along with a video statement and medical records, were shared on LinkedIn by a member of the All India Professionals’ Congress. The incident has raised concerns about workplace ethics and employee well-being.
Source:
https://www.hrkatha.com/news/former-icici-employee-alleges-harassment-and-forced-resignation/